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Security:  Security personnel can be reached 24 Hours a Day, 7 Days a Week by calling 614-861-3404.

Mall Office Hours:

Monday through Friday 8:30am - 5pm
Saturday and Sunday Closed

Wheelchairs are still available through Security when Mall Office is closed.

Guest Services
For your shopping convenience we offer:

Restrooms: Restrooms can be found in the Food Court (including family and a child's restroom) and just inside entrance D.

Dining: Our Food Court offers a wide variety to appeal to our hungry shoppers.

Strollers: Single and double Kiddie Kruzzer Strollers are available at entrance D and entrance A near the food court.  Kiddie Kruzzers cost $5, with $1 being refunded when the stroller is returned. 

Guest Services:
Our customer service representatives are ready to assist you with your needs. Guest Services is located in the management office near entrance D. Services include:

  • Complimentary Wheelchairs (valid ID required)
  • Store Information 
  • Store Job Listing 
  • Lost and Found

Mall Gift Cards:

Give the Gift of The Mall! Visit our Gift Card kiosk located near the Food Court between Gift International and Lids, which is valid at any retailer at Eastland Mall. Each Gift Card can be purchased as a minimum of $10.00 and up to $100.00. There is a $3.00 fee per card you buy. Stop In Today for the best present for any occasion for anyone!

Attention Eastland Mall Walkers! We are pleased to announce the NEW hours for our Mall Walkers to stay fit while window shopping prior to mall stores opening.

For Your Quality Convenience, starting Sunday, October 30th, Mall Walker hours will begin at 9 AM Daily Monday through Saturday and Sundays at 11 AM!

If you have any questions or comments, please stop by the Mall Office or call us at 614-861-3234.

As Always, We Thank You for your Loyalty to Eastland Mall!